Frequently Asked Questions

Below are commonly asked questions. Should you have any further questions please contact us via the Contact page and we will be happy to answer.

How do I know if I need an appointment?

If you suffer with pain in your feet, legs or lower back you would benefit from a biomechanical assessment.
It will give an insight to whether poor alignment or biomechanics are the reason for your pain.
The Orthotist will then advise on how to deal with these issues. This could include changing your footwear, insoles or exercises to improve strength and mobility.
Biomechanical assessments can also be useful for clients who are not in pain but would like to gain a better understanding of their alignment and how their body moves.

What will happen during my assessment?

During the assessment a full History will be taken. Following this a full assessment full be taken to ascertain joint ranges or motion and muscles powers. Lastly a visual analysis of your gait will be preformed

How long will my appointment last?

Assessments will last approximately 45-60 minutes
Fitting appointments last between 20-60 minutes depending on the device being fitted.

What do I need to bring to my appointment?

Loose fitting trousers or shorts will be required for the assessment. Any information you have, such as MRI/X-ray, reports will be useful for the Orthotist to look over if possible but not essential

What will the total cost of treatment be?

Total cost of treatment will be the cost of a assessment appointment and the cost of the Orthotic device. All costs will be discussed at the initial appointment. There will be no hidden charges.

Do I need to pay anything at the first appointment?

Yes, the assessment fee of £60 will be charged at the initial appointment.

Do I need to be referred by a doctor to make an appointment?

No, you can self refer into Enable Orthotics by booking an assessment.

How do I book an appointment?

You can book an appointment on the bookings page online or you can contact the Orthotist by phone or email to book an appointment.

How quickly can I been seen?

We understand how important it is to be seen quickly when you are in pain or having problems with mobility. Normally appointments can be booked within 5-7 days of contacting the clinic.

Will I always been seen by the same Clinician?

We understand how it can be frustrating seeing different clinicians throughout your treatment. At Enable Orthotics you will see the same clinician from start to finish.

I’m not sure if orthotics are the right thing for me. Can I speak to someone before my appointment?

Yes the Orthotist is happy to discuss any questions you may have prior to booking an appointment. The Orthotist can be contacted by phone or email. Details can be found on the contact page.

Whats the difference between a Podiatrist and an Orthotist?

A Podiatrist has a degree in Podiatry and specializes in the treatment of feet. This includes skin and nail conditions such as corns and ingrowing toe nails. A podiatrist can also prescribe Foot Orthotics.
An Orthotist has a degree in Prosthetics and Orthotist and has chosen to specialise in the area of Orthotics. An Orthotist prescribes devices for the entire body, including feet, knees, legs, spine and arms.

Whether you are struggling with pain, having issues with mobility or training for a sporting event we will endeavour to find the best treatment to meet your individual needs and expectations.

Book an appointment today.

Phone number to book direct with our Private Clinic in Chester



The address of our private clinic in Cheshire
Mercury House,
High St,

The address of our private clinic in Mold
Grosvenor Street Physiotherapy,
10 Grosvenor St,